Update all Zammad Roles to default values Workflow Solution

Workflow overview

Why this workflow matters

Useful for software delivery and engineering operations.

This AlekSystem workflow allows you to reset all user roles in Zammad to specified default roles. It ensures consistency in role management across your Zammad instance. Features Retrieve all active users from Zammad. Update each user's roles to predefined default role IDs. Exclude specific users by their IDs from the update process. Simple configuration for default roles and excluded users. Usage Import the Workflow: Upload the provided .json file into your AlekSystem instance. Configure Variables: zammad_base_url: Your Zammad instance URL. zammad_api_key: Your Zammad API key. default_roles: List of default role IDs to apply to all users. exclude_zammad_users_by_id: List of user IDs to exclude from the update. Run the Workflow: Execute the workflow to update roles automatically. Issues and Suggestions For issues or suggestions, visit the GitHub Repository.

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