Information we collect
Only the information needed to respond and help
When you contact AlekSystem, request support, subscribe to updates, or ask about a project, we may collect your name, email address, phone number, company name, message details, and any information you choose to include in the form or conversation.
The website may also collect limited technical information such as browser type, device type, pages visited, approximate location derived from network data, timestamps, and basic security logs. This information helps keep the website reliable, secure, and useful.
How we use it
We use your information for legitimate business communication
AlekSystem uses submitted information to respond to inquiries, schedule consultations, provide requested support, prepare project recommendations, deliver services, manage follow-up, improve website performance, prevent spam or abuse, and maintain business records.
If you subscribe to the newsletter, your email address is used to send AlekSystem updates and practical IT, MSP, cloud, website, mobile app, and AI automation notes. You can ask to be removed from the list at any time.
No selling or unrelated sharing
AlekSystem does not sell business prospect information
We do not sell, rent, trade, or broker your personal information or business inquiry details. We also do not share your information with unrelated third parties for their own marketing.
Information may be handled by trusted service providers that help operate the website, deliver email, protect forms from spam, host systems, or provide analytics. These providers are used only to support AlekSystem operations and are not given permission to sell your information.
Nondisclosure agreement
An NDA is available upon request
For projects that involve sensitive business information, internal systems, client records, proprietary workflows, credentials, technical documentation, or confidential strategy, AlekSystem has a nondisclosure agreement available upon request.
If you would like an NDA signed before sharing project details, include "NDA Request" in your message through the contact form and AlekSystem can provide the agreement for review and signature.
Protection and retention
We keep information only as long as it is useful or required
AlekSystem uses reasonable administrative, technical, and operational safeguards to protect information submitted through the website. No internet transmission or storage system can be guaranteed perfectly secure, but privacy and confidentiality are treated as core operating concerns.
We keep inquiry, support, and business communication records only for as long as needed to respond, provide services, meet legal or accounting requirements, resolve disputes, and maintain reliable business operations.
Your choices
You can ask to review, update, or delete your information
You may contact AlekSystem to request access to the information you submitted, correct inaccurate details, unsubscribe from communications, or ask that information be deleted where retention is no longer needed for business, legal, security, or service reasons.
To make a privacy request, use the contact form on the website and include "Privacy Request" in your message. AlekSystem will review the request and respond as soon as reasonably possible.
Updates
This policy may be updated as services change
AlekSystem may update this privacy policy to reflect changes to the website, services, tools, or legal requirements. The effective date at the top of this page will be updated when material changes are made.