Personalized Hotel Reward Emails for High-Spenders with Salesforce, Gemini AI & Brevo Workflow Solution

Workflow overview

Why this workflow matters

Helpful for business development and pipeline building. Relevant for managed services and support workflows.

This AlekSystem workflow automatically detects high‑spending hotel guests after checkout and emails them a personalized, one‑time reward offer. 🔧 What it does Watches Salesforce Guest__c custom object for checkout updates. Pulls guest spend data on optional paid amenities: Room Service Minibar Laundry Late Checkout Extra Bed Airport Transfer Calculates total spend to identify VIP guests (≥ $50). Uses AI to: Spot unused services. Randomly pick one unused service. Generate a realistic, short promo like: "Free late checkout on your next stay" Parses AI output into JSON. Sends a polished HTML email to the guest with their personalized offer. 📦 Key nodes Salesforce Trigger → monitors new checkouts. Salesforce → fetches detailed spend data. Function → sums up total amenity spend. IF → filters for VIP guests. LangChain LLM + Google Vertex AI → drafts the offer text. Structured Output Parser → cleans AI output. Brevo → delivers branded email. 📊 Example output > Subject: John, We Have Something Special for Your Next Stay > Offer in email: Enjoy a complimentary minibar selection on your next stay. ✨ Why it matters Rewarding guests who already spend boosts loyalty and repeat bookings — without generic discounts. The offer feels personal, relevant, and exclusive.

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