Handle WhatsApp sales queries with GPT-4, Supabase, and a product catalog Workflow Solution

Workflow overview

Why this workflow matters

Helpful for business development and pipeline building. Supports knowledge capture and document intelligence use cases.

How it works An AI-powered sales agent on WhatsApp that handles product inquiries using your Supabase knowledge base and AlekSystem catalog. Customers can send text, voice notes, or images to ask about products, pricing, and specs. The agent responds with detailed answers, product images, and FAQs, creating a complete self-service sales experience. (I primarily designed this for furniture business, consider tailoring it) Setup steps Connect Supabase credentials for your knowledge base and FAQs Configure AlekSystem tables with your product catalog (prices, descriptions, image links) Set up WhatsApp Business API integration Add your product categories and common queries to the AI context Test with sample product questions and image uploads Customization tips Structure your catalog tables with clear columns (SKU, price, description, image_url) Add industry-specific terminology to the AI prompt Create templated responses for common FAQs to ensure consistency Enable voice-to-text transcription for better voice note handling Add product recommendation logic based on customer queries Set up image recognition for customers sending product photos to identify items

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