Workflow overview
Why this workflow matters
Useful for software delivery and engineering operations. Relevant for managed services and support workflows.
How it works Fetches all open sprint tickets daily from your Jira project Analyzes each ticket for overdue days and blocked status Routes to the right escalation level: assignee email → team Google Chat alert → manager escalation Set up steps Add your Jira Software Cloud credentials in AlekSystem Add your Gmail OAuth2 credentials in AlekSystem Open the ⚙️ CONFIG node and fill in your 4 values (Jira domain, project key, manager email, Google Chat webhook) Test with the Manual Trigger, then enable the Schedule Trigger
Best fit
Categories
AI/MLCommunicationDevOps
Services
Jira SoftwareGmail
Use cases
support automationengineering workflow automationemail workflow automation
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