AI Sales Agent with Telegram Approvals & Google Sheets Sync Workflow Solution

Workflow overview

Why this workflow matters

Useful for software delivery and engineering operations. Helpful for business development and pipeline building.

A complete, ready-to-deploy Telegram chatbot template for food delivery businesses. This intelligent assistant handles orders, payments, customer service, and order tracking with human-in-the-loop payment verification. ✨ Key Features 🤖 AI-Powered Conversations - Natural language order processing using Google Gemini 📱 Telegram Integration - Seamless customer interaction via Telegram 💳 Payment Verification - Screenshot-based payment confirmation with admin approval 📊 Order Tracking - Automatic Google Sheets logging of all orders 🧠 Memory Management - Contextual conversation memory for better customer experience 🌍 Multi-Currency Support - Easily customizable for any currency (USD, EUR, GBP, etc.) 📍 Location Flexible - Adaptable to any city/country 🔄 Human Oversight - Manual payment approval workflow for security 🛠️ What This Template Includes Core Workflow Customer Interaction - AI assistant takes orders via Telegram Order Confirmation - Summarizes order with total and payment details Information Collection - Gathers customer name, phone, and delivery address Payment Processing - Handles payment screenshots and verification Admin Approval - Human verification of payments before order confirmation Order Tracking - Automatic logging to Google Sheets with delivery estimates Technical Components AI Agent Node - Google Gemini-powered conversation handler Memory System - Maintains conversation context per customer Google Sheets Integration - Automatic order logging and tracking Telegram Nodes - Customer and admin communication Payment Verification - Screenshot detection and approval workflow Conditional Logic - Smart routing based on message types 🚀 Quick Setup Guide Prerequisites AlekSystem instance (cloud or self-hosted) Telegram Bot Token Google Sheets API access Google Gemini API key Step 1: Replace Placeholders Search and replace the following placeholders throughout the template: Business Information [YOUR_BUSINESS_NAME] → Your restaurant/food business name [ASSISTANT_NAME] → Your bot's name (e.g., "Alex", "Bella", "Chef Bot") [YOUR_CITY] → Your city [YOUR_COUNTRY] → Your country [YOUR_ADDRESS] → Your business address [YOUR_PHONE] → Your business phone number [YOUR_EMAIL] → Your business email [YOUR_HOURS] → Your operating hours (e.g., "9AM - 11PM daily") Currency & Localization [YOUR_CURRENCY] → Your currency name (e.g., "USD", "EUR", "GBP") [CURRENCY_SYMBOL] → Your currency symbol (e.g., "$", "€", "£") [YOUR_TIMEZONE] → Your timezone (e.g., "EST", "PST", "GMT") [PREFIX] → Order ID prefix (e.g., "FB" for "Food Business") Menu Items (Customize Completely) [CATEGORY_1] → Food category (e.g., "Burgers", "Pizza", "Sandwiches") [ITEM_1] through [ITEM_8] → Your menu items [PRICE_1] through [DELIVERY_FEE] → Your prices Add or remove categories and items as needed Payment & Support [YOUR_PAYMENT_DETAILS] → Your payment information [YOUR_PAYMENT_PROVIDER] → Your payment method (e.g., "Venmo", "PayPal", "Bank Transfer") [YOUR_SUPPORT_HANDLE] → Your Telegram support username Step 2: Configure Credentials Telegram Bot - Add your bot token to Telegram credentials Google Sheets - Connect your Google account and create/select your orders spreadsheet Google Gemini - Add your Gemini API key Sheet ID - Replace [YOUR_GOOGLE_SHEET_ID] with your actual Google Sheet ID Step 3: Customize Menu Update the menu section in the AI Agent system message with your actual: Food categories Item names and prices Delivery fees Any special offerings or combos Step 4: Test & Deploy Import the template into your AlekSystem instance Test the conversation flow with a test Telegram account Verify Google Sheets logging works correctly Test the payment approval workflow Activate the workflow 💰 Currency Examples USD Version 🍔 MENU & PRICES (USD) Burgers Classic Burger – $12.99 Cheese Burger – $14.99 Deluxe Burger – $18.99 Delivery Fee – $3.99 EUR Version 🍔 MENU & PRICES (EUR) Burgers Classic Burger – €11.50 Cheese Burger – €13.50 Deluxe Burger – €17.50 Delivery Fee – €3.50 📊 Google Sheets Structure The template automatically logs orders with these columns: Order ID Customer Name Chat ID Phone Number Delivery Address Order Info Total Price Payment Status Order Status Timestamp 🔧 Customization Options Easy Customizations Menu Items - Add/remove/modify any food items Pricing - Update to your local pricing structure Currency - Change to any currency worldwide Business Hours - Modify operating hours Delivery Areas - Add location restrictions Payment Methods - Update payment information# Header 1

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