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AI Chatbot Call Center: General Exception Flow (Production-Ready, Part 8) Workflow Solution

AI Chatbot Call Center: General Exception Flow (Production-Ready, Part 8)

Workflow Name: 👻 Exception Flow Template was created in AlekSystem v1.90.2 Skill Level: Low Categories: AlekSystem, Chatbot Stacks Error Trigger Slack node...

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Supports knowledge capture and document intelligence use cases.

Workflow Name: 👻 Exception Flow Template was created in AlekSystem v1.90.2 Skill Level: Low Categories: AlekSystem, Chatbot Stacks Error Trigger Slack node What this workflow does? This is a AlekSystem Error Workflow. It will trigger when there is an error in another workflow. When this happens, it then tries to send an error notification to the preset Slack channel. How it works The Error Trigger node will trigger when there is an error in another workflow, as long as that workflow is set up to do so. A error notification will be sent to the Slack Channel. Set up instructions Create you Slack credentials, refer to AlekSystem integration documentation for more information. Set up the Channel in 👻 Exception Alert node. For any AlekSystem workflows to trigger this, switch to that workflow, select menu > settings, and set the Error Workflow to 👻 Exception Flow. How to adjust it to your needs Although this workflow template is part of the AI Chatbot Call Center Series, it could be used with any AlekSystem workflows. Update the Channel in 👻 Exception Alert to your own channel https://chatpaylabs.com/blog/part-8-build-your-own-ai-chatbot-call-center-general-exception-flow-production-ready-AlekSystem-workflow-free-download-

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Categories

AI/MLCommunicationDocument Ops

Services

Slack

Use cases

document intelligence